The new benchmark in Secure IVR Payments for critical environments, with native 3D Secure for the voice channel.
Pay by Call is the company specialized in Secure IVR Payments that has developed PaybyCall, the PCIaaS layer that turns the voice channel into a secure, certifiable payment environment integrated with the customer’s existing architecture.
We help companies, public administrations, BPOs and PSPs close transactions over the phone with maximum security, traceability and compliance, without exposing card data or replacing the systems they already use.
Pay by Call is a Spanish technology company exclusively specialized in Secure IVR Payments through PCI DSS-certified IVR.
Its platform, PaybyCall, is a PCIaaS —Compliance as a Service— solution that turns PCI DSS compliance into a scalable, cloud-based, pay-per-use service for companies, BPOs, PSPs and contact centers.
Unlike a general-purpose payment gateway, Pay by Call focuses on solving a very specific problem: how to accept payments over the phone securely and traceably, without exposing card data to agents, call recordings or internal systems.
Since its strategic relaunch in 2020, Pay by Call has built a platform designed to integrate with the PSPs, PBXs, BPOs and contact center solutions that customers already use. PaybyCall adds the specialized PCIaaS layer that was missing to secure the voice channel, reduce the PCI DSS scope of the contact center and transform regulatory compliance into a flexible pay-per-use model.
As a key differentiator, Pay by Call has developed PBC 3DS, its proprietary PSD2 / 3D Secure strong customer authentication solution native to phone payments, with an international patent application filed, enabling greater security in the voice channel without breaking the call experience.
Today we work with tier-one customers in demanding public and private environments, with live integrations in production and a clearly differentiated positioning: PCI DSS Level 1, Spanish ENS “High” category, native 3D Secure active in the voice channel, and a roadmap driven by conversational AI applied to telephone payments.
Pay by Call already operates in highly demanding public and private environments, with top-tier customers, real integrations in production and a technology position that is difficult to replicate.
Its differentiation combines PCI DSS Level 1 compliance, ENS High Category certification, PBC 3DS as a native 3D Secure solution for voice payments, and a clear evolution towards Voice Commerce through conversational AI applied to secure phone payments.
We are not just another payment gateway. We are the specialized PCIaaS layer that solves the weak link in phone-based payments.
Extreme specialization in Secure IVR Payments
Real-world integrations with PSPs, BPOs and contact center platforms
Advanced compliance for regulated and mission-critical environments
Continuous innovation: native PBC 3DS for the voice channel and conversational AI capabilities
NEWS
In this section we share Pay by Call updates: new integrations, certifications, go-lives, strategic partnerships, success stories and technology advances around secure telephone payments.
It is where we show how the voice channel is moving from being a risk to becoming a strategic capability within omnichannel payments.
BLOG
The Pay by Call blog provides specialized analysis on secure IVR, PCI DSS, PSD2, 3D Secure in the voice channel, technical integrations and conversational AI applied to phone payments.
A space for payment, compliance, operations, contact center and innovation leaders looking to turn the telephone into a secure, efficient payment channel ready for regulated environments.
Job Posting
At Pay by Call we develop technology for one of the most sensitive points in the payments ecosystem: securely closing transactions over the phone.
Working with us means joining a highly specialized project where telecommunications, payments, cloud, contact centers, regulatory compliance and user experience innovation come together.
We look for profiles with a strong technical mindset, rigor, solution orientation and a real focus on security and operational reliability.
We want people who understand that in mission-critical environments, every integration, every flow and every detail matters.
If you are motivated by building real technology, with real impact, in a niche where specialization really makes the difference, Pay by Call is the right place for you.
Technical Support
Pay by Call’s technical support is designed to cover the full service lifecycle: pre-analysis, integration with PSPs and contact center platforms, flow configuration, validation, go-live and ongoing operations.
We do not see support as a reactive function, but as a core component of service quality and stability.
Pay by Call does not compete as a general-purpose payment gateway. Through PaybyCall, it provides the specialized PCIaaS layer that secures phone payments on top of the architecture the customer already uses.
This combination of specialization, integration, advanced compliance and technological vision turns voice into a secure, efficient transaction channel ready for the new era of Voice Commerce.
Certified Institutional Level Security
PCI DSS Level 1:
The most demanding standard in the global payments industry
ENS High Category:
Essential certification for working with the Spanish Public Administration
Telecom Operator:
Optional enhanced call security guarantee
Resilience:
Cloud architecture on Google Cloud with 99.9% availability