Agentic commerce is moving from concept to reality. But millions of high-value transactions still begin by voice. Pay by Call explains why Secure Agentic Voice Commerce will require PCI-DSS isolation, PCIaaS and native 3D Secure authentication inside the call.
Discover how Pay by Call enables PCI DSS and PSD2/3DS‑compliant secure IVR phone payments, turning every call into a safe and frictionless payment experience.
Secure Agentic Voice Commerce representa la evolución del canal voz como entorno transaccional seguro para pagos asistidos por IA, contact centers e IVR. Pay by Call, mediante su plataforma PCIaaS PaybyCall y PBC 3DS, permite ejecutar pagos IVR seguros, certificados y sin fricción, con autenticación SCA/3D Secure nativa en voz y sin exposición de datos de tarjeta.
PBC 3DS removes PSD2 friction in voice payments by enabling SCA authentication within the same call, without redirects, web links or channel switching.
PCIaaS is transforming the voice channel into a secure, professional and scalable payment environment. From Voice Commerce to public sector and regulated payment flows, Secure IVR Payments make it possible to take payments by phone without exposing sensitive card data across the wider operation.
Learn when an SBC adds real value in secure telephone payment architectures, why PCI SSC does not make it a universal requirement, and how Pay by Call combines PCI DSS, ENS High Category, Google Cloud Platform, and optional SBC design for high-security voice environments.
Voice is becoming transactional again. With Conversational AI, businesses can do more than handle calls. They can also complete secure telephone payments with greater efficiency, compliance, and customer trust.
Secure IVR payments are evolving far beyond traditional telephone payment flows. This guide explains how conversational AI, PCI-DSS compliance, strong customer authentication and agentic commerce are reshaping the future of payments in voice channels.
Pay by Call SL sets a new industry standard by patenting PBC 3DS, the only technology capable of integrating native 3D Secure into the voice channel. Combined with Empathic Conversational AI, we solve the PSD2 security gap for Public Administrations and large corporations, eliminating payment friction and abandonment.
As customer interactions increasingly take place through remote channels, organizations need payment solutions that are both secure and frictionless. Two payment models are commonly used
