Partner-first strategy
Pay by Call’s growth is built on a partner-first strategy, where the main players in the payments and customer service ecosystem become our indirect commercial channel.
Instead of competing with existing platforms, Pay by Call positions itself as the specialist layer that enables secure IVR telephone payments inside their solutions.
This approach allows our partners to easily embed voice payment capabilities into their service portfolio, extending their omnichannel proposition without having to build their own technology.
A genuine collaboration model
Pay by Call maintains strategic partnerships based on:
- Direct technology integration
- Indirect or white-label sales models
- Revenue-sharing agreements
- Technical and commercial support during pre-sales
- Delivery support for complex enterprise and public-sector projects
Our partner-first model enables PSPs, BPOs, integrators and contact center platforms to incorporate PaybyCall as a specialized PCIaaS layer within their own offering, expanding their value proposition without competing with their core business.
PSPs
With PaybyCall, PSPs can extend their omnichannel offering by incorporating secure phone payments without developing their own IVR solution.
Transactions initiated in the voice channel are integrated with the acquirer or payment gateway already used by the customer, preserving operational continuity and reducing technical friction.
BPOs and contact centers
With PaybyCall, BPOs can expand their offering by incorporating secure phone payment collection into their customer service operations, without exposing card data to their agents or internal systems.
The platform enables them to offer a secure, certified IVR payment solution, reducing the PCI DSS scope of their operation and avoiding complex investments in their own compliance infrastructure.
CCaaS platforms and PBXs
With PaybyCall, CCaaS, PBX and enterprise communications providers can add secure phone payments to their platforms without building their own PCI DSS infrastructure.
This enables IVR payment functionality to be embedded directly into the call flow, preserving voice-channel continuity, reducing friction and expanding the value they deliver to their customers.
Flexible integration and white-label options
PaybyCall can be integrated into our partners’ offerings through different collaboration models:
Indirect sales as a specialized secure phone payment solution.
White-label integration within the partner’s portfolio.
Functional extension of existing payment, contact center or enterprise communications platforms.
This approach enables PSPs, BPOs, integrators and contact center platforms to quickly incorporate a PCIaaS layer for secure phone payments as a new business line, without developing their own technology or taking on additional regulatory complexity.
A partner-first ecosystem designed to scale
The partner-first model enables Pay by Call to grow across national and international markets by leveraging PSPs, BPOs, integrators and contact center platforms with already established commercial networks.
In this way, PaybyCall becomes the specialized PCIaaS layer that was missing to complete payment omnichannelity in the voice channel.
Integrate PaybyCall into your omnichannel offering and turn secure phone payments into a new revenue stream, adding a specialized PCIaaS layer without developing your own technology or competing with your core business.