Partner-first strategy
Pay by Call’s growth is built on a partner-first strategy, where the main players in the payments and customer service ecosystem become our indirect commercial channel.
We do not compete with the partner’s existing infrastructure. We complement it.
PaybyCall adds a PCIaaS layer specialized in the voice channel that protects card data and reduces PCI DSS scope, while PBC 3DS enables strong SCA/3D Secure authentication for telephone payments.
The combination of PCIaaS + PBC 3DS enables the evolution from traditional MOTO towards an authenticated MOTO model that Pay by Call refers to as ATO (Authenticated Telephone Order), creating a new opportunity for our partners to differentiate their offering and generate additional business across their existing customer base.
A genuine collaboration model
Pay by Call maintains strategic partnerships based on:
- Direct technology integration
- Indirect or white-label sales models
- Revenue-sharing agreements
- Technical and commercial support during pre-sales
- Delivery support for complex enterprise and public-sector projects
Our partner-first model enables PSPs, BPOs, integrators and contact center platforms to incorporate PaybyCall as a specialized PCIaaS layer within their own offering, expanding their value proposition without competing with their core business.
PSPs
For a PSP, PaybyCall represents an opportunity to extend its offering beyond e-commerce into a channel that has historically been difficult to secure and authenticate: voice payments.
The platform protects card data through PCIaaS and can optionally incorporate PBC 3DS, our patent-pending SCA/3D Secure authentication method designed specifically for the telephone channel.
This enables the PSP to offer its customers the evolution from MOTO to ATO, adding secure and authenticated telephone payments to its omnichannel proposition without having to develop its own PCI DSS-compliant IVR or a dedicated voice authentication solution.
BPOs and contact centers
PaybyCall enables BPOs and contact centers to transform PCI DSS compliance into a usage-based SaaS service, preventing agents, call recordings, and corporate systems from accessing card data while significantly reducing the PCI DSS compliance scope.
But the value proposition goes beyond PCI DSS.
With PBC 3DS, the contact center can add strong authentication to telephone payments and evolve from MOTO to ATO, reducing the risk associated with unauthenticated transactions while preparing its infrastructure for a new generation of payments handled by both human agents and Conversational AI.
CCaaS platforms and PBXs
Las plataformas CCaaS y de comunicaciones empresariales pueden incorporar PaybyCall como una capa transaccional segura dentro del propio canal de voz, sin asumir la complejidad de desarrollar y mantener una infraestructura PCI DSS específica.
La integración permite añadir PCIaaS para proteger los datos de tarjeta y PBC 3DS para autenticar al pagador mediante SCA/3D Secure, manteniendo la llamada como canal principal y sin necesidad de sustituir la plataforma de comunicaciones existente.
Una forma de preparar las soluciones CCaaS actuales para ATO y la próxima generación de Secure Agentic Voice Commerce impulsada por IA Conversacional.
Flexible integration and white-label options
PaybyCall enables BPOs and contact centers to turn PCI DSS compliance into a usage-based SaaS service, preventing agents, call recordings, and corporate systems from accessing card data while significantly reducing the PCI DSS compliance scope.
But the value proposition goes beyond PCI DSS.
Through PBC 3DS, contact centers can add strong authentication to telephone payments and evolve from MOTO to ATO, reducing the risks associated with unauthenticated transactions while preparing their infrastructure for a new generation of payments handled by both human agents and Conversational AI.
A partner-first ecosystem designed to scale
The voice payments market is evolving.
Until now, the priority has been to protect card data and ensure PCI DSS compliance. The next step is to authenticate the payer as well, bringing telephone payments closer to the level of security already available in authenticated digital payment environments.
PaybyCall brings both capabilities together: PCIaaS protects card data, while PBC 3DS adds SCA/3D Secure authentication. Together, they enable ATO — Authenticated Telephone Order.
Our partner-first model enables PSPs, BPOs, integrators, and contact center platforms to lead this evolution, bringing these new capabilities to their own customers while preparing their offering for the growth of Conversational AI and Secure Agentic Voice Commerce.
Add ATO to your offering before it becomes the new standard for voice payments.
Integrate PaybyCall and offer your customers a new generation of telephone payments: PCIaaS to protect card data, PBC 3DS to authenticate the payer, and ATO to evolve MOTO into a secure, authenticated environment ready for Conversational AI.
Expand your portfolio, differentiate your offering, and create a new revenue stream without developing your own technology or competing with your core business.