From traditional phone payments to Secure IVR Payments
Discover how Pay by Call enables PCI DSS and PSD2/3DS‑compliant secure IVR phone payments, turning every call into a safe and frictionless payment experience.
Specialized content on PCI compliance, data protection, and technology to ensure secure telephone payments.
Discover how Pay by Call enables PCI DSS and PSD2/3DS‑compliant secure IVR phone payments, turning every call into a safe and frictionless payment experience.
Secure Agentic Voice Commerce representa la evolución del canal voz como entorno transaccional seguro para pagos asistidos por IA, contact centers e IVR. Pay by Call, mediante su plataforma PCIaaS PaybyCall y PBC 3DS, permite ejecutar pagos IVR seguros, certificados y sin fricción, con autenticación SCA/3D Secure nativa en voz y sin exposición de datos de tarjeta.
PBC 3DS removes PSD2 friction in voice payments by enabling SCA authentication within the same call, without redirects, web links or channel switching.
PCIaaS is transforming the voice channel into a secure, professional and scalable payment environment. From Voice Commerce to public sector and regulated payment flows, Secure IVR Payments make it possible to take payments by phone without exposing sensitive card data across the wider operation.
Learn when an SBC adds real value in secure telephone payment architectures, why PCI SSC does not make it a universal requirement, and how Pay by Call combines PCI DSS, ENS High Category, Google Cloud Platform, and optional SBC design for high-security voice environments.
Voice is becoming transactional again. With Conversational AI, businesses can do more than handle calls. They can also complete secure telephone payments with greater efficiency, compliance, and customer trust.
Secure IVR payments are evolving far beyond traditional telephone payment flows. This guide explains how conversational AI, PCI-DSS compliance, strong customer authentication and agentic commerce are reshaping the future of payments in voice channels.
Pay by Call and Comercia Global Payments have reached a preferred partnership agreement to accelerate the deployment of secure voice payments in enterprises and contact centers. The alliance combines Comercia’s operational speed with Pay by Call’s expertise in secure IVR, PBC 3DS and conversational AI to reduce friction, abandonment and dependence on traditional Pay by Link flows.
Pay by Call SL sets a new industry standard by patenting PBC 3DS, the only technology capable of integrating native 3D Secure into the voice channel. Combined with Empathic Conversational AI, we solve the PSD2 security gap for Public Administrations and large corporations, eliminating payment friction and abandonment.
IVR payments remain relevant as part of broader omnichannel payment architectures, especially where voice still plays a role in customer service and collections.
PCI Pal provides a useful benchmark for understanding how listed markets value specialist secure payment software businesses serving contact centers and enterprise communications.
Bridgepoint’s acquisition of Eckoh showed that secure voice payment software can achieve premium valuations when it combines recurring revenue, compliance strength, and enterprise relevance.