Partner-first strategy
Pay by Call’s growth is built on a partner-first strategy, where the main players in the payments and customer service ecosystem become our indirect commercial channel.
Instead of competing with existing platforms, Pay by Call positions itself as the specialist layer that enables secure IVR telephone payments inside their solutions.
This approach allows our partners to easily embed voice payment capabilities into their service portfolio, extending their omnichannel proposition without having to build their own technology.
A genuine collaboration model
Pay by Call maintains strategic partnerships based on:
- Direct technology integration
- Indirect or white-label sales models
- Revenue-sharing agreements
- Technical and commercial support during pre-sales
- Delivery support for complex enterprise and public-sector projects
This model turns our partners into natural advocates of the Pay by Call platform, embedding secure telephone payments inside their customer care, contact center or payment processing solutions.
Payment processors (PSPs)
Payment service providers integrate Pay by Call as a natural extension of their omnichannel offering, enabling secure payments in the telephone channel as well.
Through these integrations, voice-initiated transactions can be processed directly by the acquirer or payment gateway already used by the client.
BPOs and contact centers
BPO operators use Pay by Call to offer secure telephone payments as part of their customer service operations, ensuring agents never access card data.
This enables BPOs to deliver compliant phone-payment services aligned with PCI DSS and similar standards, without having to maintain complex compliance environments within their own platforms.
CCaaS platforms and PBXs
Contact center and enterprise communication platforms integrate Pay by Call as a secure IVR payment module, extending their capabilities within the live customer interaction.
These integrations enable secure payments to be completed within the same call, preserving the continuity of the voice channel.
Flexible integration and white-label options
The Pay by Call platform can be integrated into partner services under different models:
- Indirect sales as a specialized solution.
- White-label deployment within the partner’s own portfolio.
- Functional extension to existing payment or contact center platforms.
This lets partners quickly add secure IVR payments as a new line of business, without developing their own technology or taking on additional regulatory risk.
An ecosystem built to scale
The partner-first model allows Pay by Call to scale through established commercial networks in both domestic and international markets.
In this way, Pay by Call positions itself as the specialist piece that completes payment omnichannel capabilities in the voice channel.
Integrate Pay by Call’s secure IVR payment solution and expand your omnichannel offering while increasing your revenue