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Day: 19 June 2026

PCIaaS for Contact Center Payments: Secure Voice Commerce Without Channel Switching

Illustration of secure Voice Commerce in a contact center, showing an agent-guided payment journey with PCIaaS, DTMF masking, conversational AI and PBC 3DS authentication without channel switching.

Pay by Call transforms contact center payments by keeping customers inside the voice channel. Its PCIaaS platform combines agent-guided DTMF masking, conversational AI and PBC 3DS to reduce friction, protect cardholder data and avoid unnecessary channel switching.

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